Returns, refunds and exchanges:
All custom pieces sold on zakapaints are not refundable or exchangable unless they were damaged or lost in transit - if this happens, please take as many pictures as possible and email them to [email protected], and I'll examine your refund request accordingly.
Care Instructions:
All pieces are hand-painted with washable fabric paint. However, we do not recommend machine washing in order to keep the item in good shape. Our suggestion is to hand wash your item in cold water. If you do end up machine washing your item, make sure it is on a completely cold setting and with no fabric softener whatsoever.
For tote bags, we do not recommend washing at all. Dry clean when possible, or use a damp cloth to scrub fresh stains. Tote bags will reduce by 6.5% after being washed.
Contact:
Feel free to contact me with any custom order requests or questions at [email protected] or via Instagram DM on @zakapaints.
Cheers!